Legal

Cookie Policy

Last updated June 05, 2026

This Cookie Policy explains how On My Route Limited (doing business as OnMyRoute) ('we', 'us', or 'our') uses cookies and similar technologies when you visit or use our website, applications, and related services (collectively, the 'Services').

This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, and protect personal information.


Summary of Key Points

What are cookies? Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit and improve your experience.

Why do we use cookies? We use cookies to keep the platform functioning properly, maintain secure sessions, remember your preferences, and understand how our Services are used.

Are all cookies required? No. Some cookies are essential for the Services to work, while others are optional or relate to functionality, analytics, or third-party services.

Can you control cookies? Yes. Most browsers allow you to refuse, manage, or delete cookies through browser settings. However, disabling certain cookies may affect how the Services work.


Table of Contents

  1. What Are Cookies?
  2. Why Do We Use Cookies?
  3. What Types of Cookies Do We Use?
  4. Third-Party Cookies
  5. How Can You Manage Cookies?
  6. Changes to This Cookie Policy
  7. Contact Us

1. What Are Cookies?

Cookies are small text files that are placed on your computer, phone, tablet, or other device when you visit a website or use an online service. They help websites remember information about your visit, such as your login session, preferences, or activity across pages.

We may also use similar technologies such as pixels, local storage, session storage, and related tracking technologies for similar purposes.


2. Why Do We Use Cookies?

We use cookies and similar technologies to:

  • keep the Services functioning correctly;
  • maintain secure login sessions;
  • remember your settings and preferences;
  • support payment and fraud-prevention processes;
  • enable maps and route-related features;
  • understand how users interact with the Services; and
  • improve performance, usability, and security.

3. What Types of Cookies Do We Use?

Essential cookies

These cookies are necessary for the Services to function properly and cannot usually be switched off through the Services.

Essential cookies may include:

  • Authentication cookies. These help keep you logged in to your OnMyRoute account and maintain secure sessions.
  • Security cookies. These help protect against fraud, abuse, and unauthorised access.
  • Session cookies. These support core site functions such as navigation, account access, and service continuity.

If essential cookies are disabled in your browser, parts of the Services may not function correctly or at all.

Functional cookies

These cookies help remember choices and preferences you make when using the Services.

Functional cookies may include:

  • Preference cookies. These may remember information such as your last-used search filters, display preferences, or other convenience settings.

Analytics and performance cookies

These cookies help us understand how the Services are used and how we can improve them.

Where we use analytics or performance-related tools, these cookies may help us understand page visits, feature usage, traffic patterns, and service performance.


4. Third-Party Cookies

Some cookies may be placed by third-party service providers that support our Services. These third parties may process information collected through their cookies in accordance with their own privacy and cookie policies.

Examples may include:

  • Stripe cookies. Stripe, our payment processor, may place cookies to support payment processing, fraud prevention, and payment security. Stripe’s practices are governed by its own policies. You can read more at stripe.com/privacy.
  • Mapbox cookies. If we use Mapbox to provide route maps or related mapping features, Mapbox may place cookies or use similar technologies to support those services. Their practices are governed by their own policies. You can read more at mapbox.com/legal/privacy.

We may also use other third-party tools from time to time for analytics, hosting, authentication, or service functionality. Where those tools use cookies or similar technologies, their use will be subject to their own privacy practices and any applicable law.


5. How Can You Manage Cookies?

You can usually control cookies through your browser settings. Most browsers allow you to:

  • view cookies stored on your device;
  • delete existing cookies;
  • block some or all cookies; and
  • set preferences for certain websites.

Please note that if you disable essential cookies, some core parts of the Services may not work properly, including secure login, account access, and certain platform features.

For more information about managing cookies, you can check your browser’s help section or visit aboutcookies.org.


6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the Services, the technologies we use, or legal requirements. When we do, we will update the “Last updated” date at the top of this page.

We encourage you to review this Cookie Policy from time to time.


7. Contact Us

If you have any questions about our use of cookies or similar technologies, please contact us via our contact form or directly:

On My Route Limited
Email: privacy@onmyroute.co.nz
Website: onmyroute.co.nz